Shipping policy

Shipping Policy

Processing Time Orders are processed within 1–3 business days after payment is confirmed.

Shipping Times Standard shipping typically takes 7–15 business days depending on your location. Delivery times may vary due to carrier delays, customs processing, or high-demand periods.

Shipping Costs Shipping costs are calculated at checkout based on your order and delivery address.

Tracking Once your order ships, you'll receive a confirmation email with a tracking number so you can follow your package every step of the way.

International Orders We ship to select international destinations. International orders may be subject to customs fees or import duties, which are the responsibility of the buyer.

Lost or Delayed Packages If your order hasn't arrived within 30 days, please contact us at Onyxvaultco@outlook.com and we'll make it right.